私が開始した払い戻しのステータスが「新規」と表示されているのはなぜですか？
You have ordered a refund for your customer and you are wondering why the status of the refund is showing "New"? Here's what to do:
In this case 'New' means that the refunded has successfully been initiated but the customer is yet to provide us with the address to receive the funds.
It would be a good idea to remind your customer to send over their wallet address.
For more assistance, kindly contact customercare@transfi.com.
もっと助けが必要ですか？
