Kaip galime jums padėti?
Ačiū! Jūsų paraiška gauta!
Ups! Pateikiant formą kažkas nutiko ne taip.
Pagalbos centras
Grąžinamųjų išmokų valdymas
Why is the status of the refund I initiated showing "New"?
Why is the status of the refund I initiated showing "New"?
You have ordered a refund for your customer and you are wondering why the status of the refund is showing "New"? Here's what to do:
In this case 'New' means that the refunded has successfully been initiated but the customer is yet to provide us with the address to receive the funds.
It would be a good idea to remind your customer to send over their wallet address.
For more assistance, kindly contact customercare@transfi.com.
Reikia daugiau pagalbos?
